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Rich Sheridan

What educational, entrepreneurial or business development programs, if any, have you taken advantage of?
I participated in the IT Zone Boot Camp in December of 2001.

Who was your first customer and where did you find them?
Our first customer was Pfizer and they found us when searching for team that could both help them build software and improve their own software development process. Pfizer found us through a prior relationship I had with someone there.

Where did you find your first employee?
He was a former co-worker.

Have you promoted an intern to employee status, and if so how many times have you done it?
Yes, but I don't have a count.

Where have you turned to find capital to grow your company and which institutions have provided it?
We have been self-funded since the beginning. We did get a loan briefly from Ann Arbor SPARK, however, we didn't use all of it and quickly paid it all back with interest ahead of time.

What are some of the advantages to doing business here?
Ann Arbor is a great city, fun place to work and live, wonderful talent, loads of great customers.

If you could change one thing about this region, what would it be?
We need a frequent commuter rail between Ann Arbor, Metro Airport and Detroit. We also need high-speed rail to Chicago and any kind of rail service to Grand Rapids.

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