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Global LT

1871 Woodslee Dr
Troy, MI 48083

Hortensia Albertini

What educational, entrepreneurial or business development programs, if any, have you taken advantage of?
As a provider of multi-cultural training or learning solutions, I have been fortunate to be surrounded by excellent talent whereby I have vicariously benefited from their knowledge over the years.

Who was your first customer and where did you find them?
Ford Motor Company. Working out of my condo, while being a single parent, I persistently cold called companies to get an opportunity to be heard. My approach was to be genuine, and transparent about what I was able to offer. I developed a great relationship with someone in HR who appreciated, yet got a kick out of, the fact that I was a native Spanish speaker who was offering English-as-a-second-language solutions amongst other services. Fortunately I was given an opportunity and that led to being a preferred partner to Ford.

Where did you find your first employee?
In the mirror. I had to be the accountant, sales person, CEO, and maintenance at the same time of changing diapers between phone calls.

Have you promoted an intern to employee status, and if so how many times have you done it?
Yes, a few of our interns, many of which came from Oakland University have been offered and taken full time positions in either our translation or language training departments.

Where have you turned to find capital to grow your company and which institutions have provided it?
We have been supported by Comerica in the past, and currently Chase by utilizing a line of credit. Fortunately, we have this back up if needed.

What are some of the advantages to doing business here?
Michigan has a great presence of established companies who conduct business locally, and in turn have sound supply chains that we as a globally provider of training, translation and expatriate support services can support. Not only are there opportunities with large Fortune 100 companies, but with established law firms, production studios, training development companies, etc.

If you could change one thing about this region, what would it be?
A recognition by those in the decision making capacity that the more you make this region/state attractive, (when compared to the competition) to "set up shop" the more positive outcomes will be realized by both the private and public sector. The alternative is zero growth.

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