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3459 Plymouth Road
Ann Arbor, MI 48105

Suzanne Klein

What educational, entrepreneurial or business development programs, if any, have you taken advantage of?
Ann Arbor SPARK's Entrepreneur Boot Camp, Fiscial Fitness workshop through Washtenaw County Community College, various workshops through GLEQ, Ann Arbor SPARK and Accelerate Michigan.

Who was your first customer and where did you find them?
One of the early users of WriteSteps was Taylor School District. It found me through word of mouth from working in other districts as a writing consultant. I modeled the WriteSteps lessons in Taylor School District's classrooms and then it later bought the WriteSteps kits.

Where did you find your first employee?
A retired teacher had heard about us and made an inquiry.

Have you promoted an intern to employee status, and if so how many times have you done it?
Not yet, however, we have one that looks promising.

Where have you turned to find capital to grow your company and which institutions have provided it?
Since we have been cash positive since the beginning, we haven't had to supplement the personal investment with any other capital. However, this will change as we are working on going national. We will look to angel investors, BPC and possible loans.

What are some of the advantages to doing business here?
Ann Arbor SPARK, all of the resources in the Ann Arbor area are incredible.

If you could change one thing about this region, what would it be?
The weather. Seriously though, I've been very pleased with the support and assistance I have received thus far.

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