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77 Enterprise Drive
Ann Arbor, Michigan 48103

B.J. Chang, Ph.D.

Who was your first customer and where did you find them?
I think it was a dentist in Ann Arbor around in 1992.

Where did you find your first employee?
I found my first employee here in Ann Arbor, Michigan.

Have you promoted an intern to employee status, and if so, how many times have you done it?  
We didn't have many interns, but about five times. We financially support our employees to continue their education at college level. We have sent about 10 employees to colleges such as Washtenaw Community College and Eastern Michigan University. After their completing college, I promote them to higher positions with better salary. Some of them have even Master's degrees and all the managers in my company are who we supported for their college education.

I believe every company should contribute to its society and this is how we do it. And this company is not only mine but theirs as well. It  is their life-long company to work for.

Where have you turned to find capital to grow your company and which institutions have provided it?
I started it without solid financial status. In the beginning I was struggling hard. I had bank loans many times.

If you could change one thing about this region, what would it be?
I don't like tax credit system in Michigan. Industrial property and factory equipment shouldn't be taxed because they are investment not property.

Written by Tack Yong Kim
The Michigan Korean Weekly

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